FAQ
From VFXpedia
Contents |
Installation & Startup
- Basic startup troubleshooting guide
- I just installed Windows XP SP2, and now Fusion/DFX+ can't find a dongle!
- Where can I find the required information for registration?
- I installed QuickTime 7 and Fusion won't start up anymore. Why?
- Can I run Fusion on Windows 64 bit Edition?
- Why do I get a message that the AJA Xena plug-in is not supported by 5.2?
- Fusion has encountered a problem and will not start
- Why does Fusion start and then error with "{string "fusion= This App () : fu =fusion; bins=fu..." } : attempt to index global'fu' ( a nil value )"?
- Why can't I use QuickTime/After Effects Plug-ins in Fusion 64?
Licenses
- Why doesn't my network license work?
- Hasp Drivers
- Managing multiple dongles
- Obtaining a disk serial ID correctly
3D
- How do I ensure my imported 3D camera move matches my rendered footage?
- Why can't I set my near clip plane distance below 0.05?
- Why don't line particles render when using the 3D software renderer?
- 3D Object import slow/uses extra memory
- Why does my geometry disappear when using the bender tool? (Version 5.2.54)
- How do I connect pEmitter to a motion path?
- How can I convert 3D coordinates to 2D when I need to attach a 2D center to a 3D object?
- Why is the GL Renderer slow when producing int16 or float32 images in Fusion 6? (6.0+)
Display Views
- What does it mean when I see a big red 'X' in a 2D view?
- Why do 3D Image planes and Textures only display bottom half of the image?
- Why do Tracker previews and zoom windows not work?
- Why does my Z Depth channel look completely black or white, and not grey?
- Why do my mask images appear bright/less motion blurred?
Hardware
- I'm going to upgrade or buy a new computer. What kind of hardware should I buy for Fusion?
- My Velocity 9.x upgrade updated my DFX+, now it says I do not have a valid license file?
- What .dll and plugins do I need to load Toaster files without the hardware installed?
- I just upgraded to an ATI 2900; Why won't Fusion start?
Network Rendering
- Why doesn't my network render?
- The network Render Queue doesn't auto save?
- Why does my TextPlus or Text3D tool fail when I render it across the network?
- Render Nodes as Managers under 5.0x to 5.1.100
Rendering
- Why don't Merge and Transform have options to select the Filter method?
- Why does my text look crappy and/or have a dark edge to it?
- Render nodes slow in loading comps?
- I Just updated to Fusion or DFX+ 5.1, and now it only outputs HD to Velocity
- Why don't my SGI files load their Alpha channels in Fusion 5.2?
Performance
- Why do even simple comps appear to use most of my RAM?
- How do I add the 3GB switch to my computer to assist with caching?
- Slow performance on adding tools and changing connections
- How can I improve playback performance?
- How do I use cache to disk?
- Why isn't Fusion using all my available CPUs?
Reporting Bugs and Crash Logs
- How do I use the Exception Handler? (5.1+)
- I can't send bug reports due to error "Could not connect to eyeonline.com.inbound10.mxlogic.net"
- Fusion hung, and I don't get the Exception Handler. What now? (5.1+)
- Where does Fusion put its crash logs? I want to email them to eyeon. (5.1+)
- What is this Dr. Watson thingy I see when Fusion crashes? How do I send you this information? (5.0)
User Interface
- I don't like the new right click context menu in Fusion, how can I use the old Windows style context menus?
- Why don't keyboard shortcuts work anymore?
- How do I use custom icons with my macros in the Bins window?
- I use multiple monitors. How can I best take advantage of them?
- Why can't I use Quicktime/AEPlugins/FusionPlugins under Fusion x64?
- I don't have a middle mouse button, how can I rotate the 3D view?
Miscellaneous
- Can I open a Digital Fusion 4 flow/composition in Fusion 5?
- Where can I find a list of all the environment variables that Fusion recognizes?
- Problems with DLink AirPlus G DWL-G122 Wireless USB Adapter?
- How do I import two tracks from boujou into one tracker node in order to stabilize position and rotation?
- Experiencing failures to render, run bins, disabling scripting, and failure to save or "save as" comps? (NOD32)
- Why does importing an EDL from Premier or Avid not work?
- Am I going to make my deadline?
- How can I stabilize either x or y axis using the Tracker tool?
- How do I put together a set of 3D-passes?
- How do I apply position, rotation and scale animation from a tracker to masks so that they weren't cropped by frame borders?
- Can I use 3D-tracking data for rotoscoping?
- How do I import animation from Nuke?
- How do I create a motion blur effect using pre-rendered motion vector passes?
If you have a question that you think should be on this page feel free to add it yourself or submit the question to mailto:requests@eyeonline.com. Please try to format your FAQ entry in terms of a question and not a statement.
